0800 955 8041 - info@jamcrackers.co.uk

Welcome to JamCrackers

“If you’re in a jam, we’ll crack it!”

We’re crackers about providing business IT support for businesses, schools, colleges and start-ups in Beds, Bucks, Leighton Buzzard, Luton and London creatively integrating IT solutions, IT security, and network systems.

Some might say we’re the premiere Managed IT Support Service in the Beds, Bucks and London area.

Speedy, Reliable IT Services

Our Managed IT Support Service ensures your business gets the best tech solution in town: network security, firmware & software that’s always up-to-date, troubleshooting on site or remotely whenever IT problems arise, wherever you are.

As a Microsoft Office 365 Partner we’ll integrate email, files & software across every device to boost productivity and enhance teamwork.

As an ESET Partner we’ll set up smart security to comprehensively protect all your IT gear.

The JamCrackers Odyssey

With 11 skilled and experienced consultants and engineers (5 in the UK, 6 in the Netherlands) the JamCrackers MO is simply to provide a brilliant jargon-free IT service.

We manage the whole kit caboodle from licensing to set up, onsite and offsite servers, Office 365, anti-virus, cloud-based services, website development, online back-up and all other IT tech – JC will sweat the small stuff!

Let JC take the IT strain and ease your IT pain. We’ll even talk to 3rd party vendors such as Sage and help you with your installs.

Business IT Support

Efficient & worry free

JC fully appreciate the time it takes to run a well organised, regularly updated IT system, and how a poorly managed system can drain company resources and profits.

That’s why our speciality is helping businesses get the most out of their IT tech and devices. Once you’ve got JC crackin’ on, optimising and maintaining your IT system, you can devote all your precious time on your business and clients.

Remote IT Services

Secure & convenient

Our remote IT support means you can contact us, whenever you need to, wherever you are.

Now that’s what we call ‘peace of mind’.

Using the latest technology, JC can access your device (even smartphones once set up) and provide the support you need online, at your convenience.

Cloud IT Service

Piece of mind

First things first. It’s vital that you have an IT system that meets all your business needs.

With JC in your corner, we remove that nagging worry about the availability and reliability of your IT systems and infrastructure. No more sleepless nights(!) Now you can focus on your key priority - your clients.

Hardware


Server Installation

Essential tech

Are you using the best server for your business needs? We can migrate your ancient or inefficient server onto a new, state-of-the-art server. We’ll even install a whole new server network from scratch.

We guarantee, whether we update your existing or install your first server, that your entire IT network will be more secure, flexible and faster once we’ve done our thing. If you are unsure about your best option, we can provide a FREE initial consultation.

We’ve successfully installed, maintained and migrated servers for charities and SMEs, including businesses and organisations in the North-West London, Leighton Buzzard, Milton Keynes and Bedfordshire area.

Network Cabling

Professional and reliable

Do you ever really think about network cabling? It’s not on the top of everyone’s to-do list, but if poorly managed it can seriously disrupt the rollout of a new system.

That’s where JC comes in. We provide reliable network cabling services for small businesses and large enterprises in and around London, Hertfordshire, Buckinghamshire and Bedfordshire.

A high standard installation of your network cabling means a lower risk of damage or failure in the future, and a decent shelf-life. A substandard installation is high risk and could lead to serious problems sooner than you’d think.

Computer repair

PC and Laptop Repair Service

Do you need a PC or laptop repair? Is your computer not working properly? You need to speak to the JamCrackers’ Computer Repair Team.

If you live in Leighton Buzzard, Bedford or Bedfordshire your local computer repair service is the Jam Crackers’ shop in Leighton Buzzard.

Pay us a visit and the JamCrackers’ Computer Repair Team will quickly diagnose the problem, give you an on-the-spot quote and get it repaired quickly… for a reasonable price. They’ll ensure your beloved device is up and running in no time.

We can also help you set up and repair other handheld devices such as iPads and tablets.

Testimonials

What our customers are saying about our service

We just wanted to thank you guys for your support since you have taken over and provided our IT support. Jamcrackers team are a breath of fresh air for us and the support you have provided to us is far superior to the service we have received in the past from several providers we have used. You have always achieved what we have asked even when we challenge you with tight timescales.

We always know where we stand and really feel we can rely on you to provide an excellent service. From day one the advice you have given has been transparent and explained to us in a level we can understand, we are never blinded by IT terminology which is so important for a business like us.

The telephone support you provide is also of a very high standard, Joe is a testament to your team and is always willing to assist and solve issues we raise.

Overall we really feel that you are a trusted part of our team and we would happily recommend your services to anyone looking to partner with a tried and tested IT service provider.

Credit where credit is due – so thank you from all at Quest Joinery. Keep up the fantastic work.

Jeremy Theakston Director

Director, Quest Joinery

Having changed IT service providers just under a year ago where we were very unhappy with the service provided, Jam Crackers have been a breath of fresh air with IT support they provide. They always deliver and have exceeded our expectations on numerous occasions with the service they provide.

Our only regret is, we wish we had learnt of their existence earlier, so we could have avoided the disastrous IT mishaps we encountered in the past.

We would recommend Jam Crackers to businesses that are after exceptional and reliable IT support. Thank you to the entire IT support team for all their hard work and assistance this past year.

Nicky Whelton

Office Manager, Quest Joinery

JamCrackers helped us to sort out our Email system at work. Our situation was frankly a mess, with domain names we had no control of and an old unprofessional looking BT Email system in place.

JamCrackers took the time to help us sort out every aspect helping us with more than just the Email.

We now have control of our domain names, several individual mail boxes and a shared info@ mail box. JamCrackers expert knowledge made the whole thing virtually seamless. In summary very professional, great value for money and a very nice and polite person to do business with.

Aaron Phillips

Jackson Phillips Automotive Services

When our previous IT company was unable to continue providing support for our network of servers and office pcs at a reasonable cost, JamCrackers was recommended to us.

They were one of several IT support companies I met with to discuss our needs and get quotes. I found JamCrackers to be extremely knowledgeable, they didn’t try to baffle me with ‘computer speak’, understood our business, were friendly, and their quote was comparable.

JamCrackers were very amenable in sorting out a date for the work that was convenient and took our operational needs into account. For example, when we chose to install a new server, JamCrackers carried out the installation over a weekend. They worked long hours to ensure that everything was up and running by the Monday.  I believe they worked above and beyond on the contract; helped individual personnel that had problems and even worked on our database which wasn’t in the remit, as I had thought I would be able to deal with it.

JamCrackers solved our IT problems in the most professional manner and have continued to stay in touch and check that everything is running smoothly. I have no hesitation in recommending JamCrackers for your IT needs.

 

Kim Mead

Voluntary Community Action

“Families United Network (FUN) have recently moved over from an existing IT support company to Jam Crackers.  Richard and his team have worked hard to ensure that we have the right protection and software for our needs. 

FUN is a registered charity, we were not aware of the heavily discounted rates or free software that is available to charities.  Jam Crackers have directed us through a mine field of technology jargon and not only have we now got a much safer, efficient running system we also saved money through the discounts and software that Richard has sourced for us.

If you need an honest and reliable IT support company then speak to Richard @ Jam Crackers.”

Diane Rhodes

Familes United Network

I just wanted to thank you and your staff for the efficient and speedy installation of my new server. It is so much faster and user friendly than the old server we had.

I am so happy that you were able to point me in the right direction in respect of the new equipment. Also thank you for putting me in contact with the finance company who have made a large purchase much more manageable.

If I need anything else in respect of computers you and your company will be the only place I look.

Once again many thanks 

Darrell Foley BA (Hons) FCCA

Barry Paydon & Associates Chartered Certified Accountants

Our new server installation from Jam Crackers has improved IT performance and staff productivity.

We were extremely pleased with the professionalism shown throughout the process from the consultancy stage, reviewing our requirements, recommendations, to the specification and final installation.

Jam Crackers completed a smooth transition from the old server to the new with minimal down time. In fact all our staff were back up and running from the switch off of the old server on the Friday afternoon to everyone operative first thing Monday.

Being a real time business of logistics this was an important factor for us to enable immediate communication to our customers.

Additionally, we found the proposal to be economical and the ongoing service agreement actually presented a saving. There were no hidden extra’s and we feel that we were provided an extremely high level of attention and support with the new technology.

We would be very happy to recommend Jam Crackers to other companies, considering a new server or IT services’

Keith Rapp

Sales Director, Reisswolf London Ltd

JamCrackers were at hand when I suddenly realised I had a major problem with my laptop.

Richard responded immediately and resolved the problem in no time. When I required some additional support with some other minor problems, Richard was able to support me remotely whilst allowing me to get on with my business.

A very knowledgeable Company to work with and great service. Thank you

Richard L Cooper

Non Executive Director and Adviser, CLEARHEAD MEDIA LIMITED

Richard has been a great support with Your Marketing Needs.

Our exchange is now up and working and has been a valuable tool to our business.

Vicki Stonham

Sales Consultant, Your Marketing Needs

I met Richard from Jam Crackers at a partially difficult period of time for our business IT wise. As a partnership of two, we are not completely IT illiterate. But we had been struggling with file sharing, printer issues, strange error messages etc.

Richard spent some time with us talking about what we wanted, and recommended Microsoft 365 - which we have found invaluable to our business.

Jam Crackers came and spent the day setting yup our Microsoft, sorting out some MAC problems and getting our printers straight again.

Jam Crackers service, has been brilliant, the quote they gave us was really fair and the support they have provided right from the outset has been second to none. Here are Double Trouble Development we are definitely glad to have Jam Crackers to call on to help us with IT issues.

Julie Bean Assoc. CIPD

Clarity 4D | Growth Vouchers | Business Coach | Mentor | Leadership Skills | Business Growth | Business Development

Jam Crackers came to us via a recommendation from our Growth Advisor and I have to say we are not disappointed.

We had had a problem with our off site back up supplier - they had lost 4 years worth of our data and Richard worked tirelessly to get back as much of the data as possible.

At the same time we knew we wanted to move all our staff over to Office 365 - Jam Crackers managed this for us and it was fairly painless - the minor issues we had were resolved within minutes of us raising them and I would have no problems in recommending Jam Crackers and the services they offer to anyone. Thank you Jam Crackers

Marie West

Co Owner, Consultancy Company

JamCrackers has given me & Double Trouble fantastic support in getting our IT up to scratch and onto Office 365.

It wasn't a simple exercise but Richard was patient, enthusiastic and kept everything in a language that I could understand.

In my experience this is highly unusual and to be highly applauded. It was and continues to be a real pleasure to work with Richard and JamCrackers.

Gillian Ormston

Inspiring and Intuitive Personal Development Coach and Trainer

"Due to a necessity to upgrade our office IT requirements we informed JamCrackers of our needs and expectations. They responded advisedly in simple-to-understand language and after consultation set about implementing the necessary changes. 

This partly involved the installation of a ‘server’ allowing our existing computers to be integrated providing a more efficient system.  Previous ‘standalone’ computers are now linked and all documentation created on them is saved and ‘Backed Up’ automatically on a daily basis."

"Visits by JamCrackers’ technicians were painless and all work has proved to be both efficient and reliable. 

At all times our queries have been answered promptly in ‘Plain English’. They continue to oversee and support our operation."

Colin Hambling

Director, O'Hara Brothers Surfacing Ltd

"We used Jam Crackers to install and maintain our network which consists of one server and and 10 workstations.

I have to say the service was first class, we were told how much it would cost and what time frame it would be completed in, all were spot on."

"I would comment on their call out service but as to date we have not had to call them out. The remote backups are seamless and I receive an e-mail every night letting me know our data is safe. Would recommend Jam Crackers to any business who wants a fresh approach to I.T. Support and management."

Manager Lidgates of Holland Park

thank you very very much for ur help and quick reply computer is back to its old self thank god and very happy with service and price.

Danielle Bella Batten

via Facebook

thankyou so much your company is fast and so recommend this company for fixing may laptop top job xx.

Louise Macleod

via Facebook

 I recommend this company, if you have any problems with your laptop/computer go to jamcrackers. They fixed mine straight away with no fuss! Very helpful and great service.

Ruth Kallmeier

via Facebook

Thanks for all your help - cant recommend you highly enough!

Jackie Gadd

via Facebook

My laptop screen was cracked and called jamcrackers over the weekend. It was great, Richard Latimer came over same day, very reasonable, friendly, knows he's stuff and fantastic service.

If you're looking for someone you can rely on and trust and is reasonable I would definitely recommend jamcrackers.

NETMUMS User

via Facebook