Stay secure and get cracking IT support

For major IT problems a site visit is often the only solution. But there’s a million and one other scenarios that can be resolved quickly and easily thanks to JamCracker’s remote IT support service.

It’s easy to access. All you need is an internet connection and to download a small piece of software. Once that’s done we can access individual computers, smartphones, tablets, even the network

 

IT-support

Remote IT Support Services

Here’s a few examples of IT problems that we routinely sort out remotely:

  • Unable to send or receive emails using MS Outlook
  • Can’t open a programme such as MS Word or MS Excel
  • Operating system will not update automatically

Once you’ve signed up to our remote IT support JamCrackers are just a phone call and logon screen away. It’s completely FREE for our contract customers, while non-contract customers pay an affordable one-off fee.

Numerous JamCrackers clients, many of them in the North-West London, Leighton Buzzard and Bedfordshire area, use our Remote IT Support service and can contact us whenever they need us. We can help wherever we are.

Benefits of our Cracking Remote IT Support

  • Saves time
  • Secure and convenient
  • Support for almost any device with internet access including desktops and laptops, even some smartphones and tablets
  • Support whenever and wherever you need, all you need is an internet connection.
  • Out of hours support can be arranged at a time to suit you
  • You’re in control. Control access to your device via the support section on our website (link)
  • Less travel, and a lower JamCrackers carbon footprint.
  • Optimises your resources – no more unnecessary time spent fixing minor IT problems. We’ll fix them in a heartbeat.
  • We can resolve most minor software and hardware issues for a lower fee.

Nine times out of 10 we’ll get your device up and running quicker than calling out an engineer. 

Interested? Let’s get cracking

Find out more about JamCrackers’ Remote IT Support service.
Simply give us a bell on 0800 955 8041 or contact us online.

Click here 

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Call us: T 0800 955 8041